Download Mobile App Need Help? Call Us : 8087611222 / 8237611222 / 8087911222
Need Help? Call Us : 8087611222 / 8237611222 / 8087911222
Service On Wheel Partner is operated by Service On Wheel (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Service On Wheel Partner mobile application (“App”).
By using the App, you acknowledge the practices described in this Privacy Policy.
When you register or operate as a service partner, we may collect:
Full name
Mobile number
Email address
Gender, if provided
Language preference
Profile photograph
Service category and professional information
Business and service area details
Identity verification information and documents, where required
Payment or bank-related information required for partner payouts
Device and account information required to operate and secure the App
The App may collect your device's location to support its core functionality.
Location access may be used to:
Verify your service area, city, or pincode during partner onboarding.
Display your current location within the App.
Support location-based features required to provide services.
Help assign service requests based on location and service area.
Support active service bookings and operational requirements.
Help prevent fraudulent registrations and misuse.
The App may request foreground or background location permission where required for App functionality.
We do not use your location information for third-party advertising.
The App may access your device's camera and photo library to:
Upload your profile photograph.
Upload identity or professional verification documents.
Capture and upload photographs required before, during, or after a service.
Provide evidence or documentation related to a booking where required.
We may collect device or push notification tokens to send:
New job notifications
Booking and service updates
Service reminders
Payment or wallet-related updates
Account notifications
Important operational announcements
We may use your information to:
Create, verify, and manage your partner account.
Verify your identity and service area.
Complete partner onboarding.
Provide location-based functionality.
Assign and manage customer bookings.
Process payments, payouts, wallet transactions, and related records.
Communicate booking and account information.
Improve our services and application performance.
Detect fraud, abuse, and unauthorized activity.
Provide customer and partner support.
Maintain required business and transaction records.
Comply with applicable legal and regulatory requirements.
We may share information where necessary with:
Customers receiving your services, such as your name, profile photograph, service information, and relevant booking status.
Payment and payout service providers.
Mapping and location service providers.
Analytics and crash-reporting providers.
Service providers that help us operate and maintain the App.
Government, regulatory, or legal authorities where disclosure is required by applicable law.
We do not sell your personal information to third parties.
The App may use third-party services such as:
Google Maps Platform
Firebase services
Payment gateway and payout providers
Analytics and crash-reporting services
These third-party services may process information according to their respective privacy policies.
We retain personal information only for as long as reasonably necessary to:
Provide and operate our services.
Maintain account, booking, payment, and transaction records.
Meet legal, tax, accounting, or regulatory obligations.
Resolve disputes and customer complaints.
Prevent fraud and misuse.
Enforce our agreements and policies.
When personal information is no longer required, we may securely delete or anonymize it as appropriate.
Service On Wheel Partner provides partners with the ability to request deletion of their account.
You can initiate an account deletion request directly from the Service On Wheel Partner App through the account/profile settings.
To request deletion:
Open the Service On Wheel Partner App.
Go to Profile/Account Settings.
Select Delete Account.
Select the applicable reason for deleting your account, where requested.
Confirm your account deletion request.
After confirmation, your account will be marked for deletion and access to partner features may be disabled.
When your account deletion request is processed:
Your partner account will be deactivated or deleted.
You will no longer be able to access the deleted account or receive new service assignments through it.
Personal information that is no longer required will be deleted, anonymized, or otherwise removed from active use.
Certain information may be retained where necessary for legitimate business purposes or where required by law.
Information that may need to be retained can include booking history, payment and payout records, invoices, tax records, fraud-prevention records, dispute records, and other information required to comply with legal or regulatory obligations.
Any information retained after account deletion will only be retained for the purpose for which retention is required and will be deleted or anonymized when it is no longer necessary.
If you are unable to access the App and want to request deletion of your account or associated personal data, you may contact us using the contact information provided in the Contact Us section below.
We use reasonable technical and organizational measures designed to protect your information, including secure transmission, access controls, and other industry-standard security practices.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Subject to applicable laws, you may have the right to:
Access your personal information.
Update or correct inaccurate information.
Withdraw device permissions where applicable.
Request deletion of your account and associated personal data.
Ask questions about how your information is collected or used.
Contact us regarding privacy-related concerns.
Withdrawing certain permissions, such as location, camera, or notification permissions, may limit functionality that depends on those permissions.
Service On Wheel Partner is intended for individuals who are eligible to register and provide professional services through our platform. The App is not intended for children.
We do not knowingly collect personal information from children through partner registration.
We may update this Privacy Policy periodically to reflect changes to our services, legal requirements, or data-handling practices.
When changes are made, the updated Privacy Policy will be made available through the App or our website, and the Last Updated date will be revised.
If you have questions about this Privacy Policy, your personal information, or account deletion, please contact Service On Wheel through the support/contact details provided in the App or on the official Service On Wheel website.
Last Updated: September 3, 2026
Join Now